You can access to this hidden facebook messages right on your facebook messenger.. However, I didn’t want to delete all my settings, so I tried to delete selected settings and to my surprise, the first try already did the trick. Not emptying my cache, not deleting cookies, not even creating an entire new profile. So this is not something that’s going to be fixed by simply clearing your cache/cookies… its a problem Facebook needs to fix. Not Now. I can open mobile facebook on my laptop but don’t like the format. 2. wow!! Using The Mobile Browser And Desktop View. I have no idea whats happening, as I have followed three different methods and my messages will not open on my phone either! Share photos and videos, send messages and get updates. wasted 3 hours of my life on the wait until I read your post!! I just don’t know why this stopped working. Community See All. what is wrench……i m not able to find that option. Thank you thank you thank you. As with Google Chrome, only “Cookies” and “Cache” boxes need to be checked. I wish I knew what it was. Thanks for the great tips. Step 1: Install the Facebook App through Google … Trying to get into Facebook on tablet but Facebook won’t accept my email, Hi! I’ve already been doing those things before they even told me to. Everytime I click on ‘message’ I get a blank screen and I get redirected to this: http://www.facebook.com/ajax/metacomposer/attachment/timeline/status.php?targetid=100000938022479&xhpc=composerTourStart. I presume it’s a secret account status. i am not able to see my msgs n notifications.. plus facebook is not showing me any ones comment. lol Thank you so much. I don’t if it’s my edition or because I’m using a Mac, there’s no wrench icon on right side of my chrome browser. Please HELP!!! Ii have cleared my cookies a million times and wrote Facebook a zillion times and still nothing works. Using another browser doesn’t work. Hmm… I didn’t know about that one. every one be capable of without difficulty understand it, Thanks Why post a help section if you won’t help? You can do this in Facebook Messenger for mobile, as well as on the Facebook website on desktop. I couldn’t figure out why I couldn’t read them! wikiHow is where trusted research and expert knowledge come together. The extension, Facebook-Delete All Messages, instantly deletes your entire inbox with just a few clicks. If you haven’t already connected your Facebook and Instagram accounts, when you open your inbox and tap on the Instagram tab, you’ll be prompted to log into your Instagram account to complete the setup process. so thankful!!!!!!! I have not made any changes to my system prior to this new glitch. but I’m not sure as I simply went top to bottom. Try again ” This is an account problem. I went to the top of the chat box and opened the options. Interest. My messages STILL wont open! Deleting Facebook Messages on Android. Follow the steps in the video to get to the Facebook other inbox.. = Upcoming Ideas to share: https://goo.gl/vAdMxb. You can search for the message in your inbox using the sender's name. Please send me an email if interested. Ow!! thank you. In the sidebar menu to the left, find “Under the Hood” and click it. This article has been viewed 426,210 times. How do you fix the problem using that browser? Below is the screenshot of what you see when you try to access your Facebook messages. I actually found the solution. Worked for a while, then stopped again. Click  on the wrench icon on the right side of your address bar to access the settings (top right of the window). Still didn’t work. consulter sa boite de réception sur Facebook, Verificar Sua Caixa de Mensagens Privadas no Facebook, проверить папку входящих сообщений на Facebook, फेसबुक पर अपने मैसेज इनबॉक्स को चेक करें (Check Your Message Inbox on Facebook), Please consider supporting our work with a contribution to wikiHow. Cleared all cache and hsitory from beginning of time from all my browsers and still can’t access. You could also use Facebook and Messenger in any browser. On all other computers that I use, Facebook works fine. At first I tried all the usually stuff, clearing cookies and such, running firefix in safe mode. As a way of securing your account, Facebook automatically assumes them as spam. It says only way to access my messages is to add messenger but I don’t waNt to what do I do? You see a ‘new private message’ notification on Facebook. Follow us for Best Quotes & News. Create an account or log into Facebook. fbsbx.com, See: YAY! Dont forget to say me thanks…if my tricks..work..ok..friends.. http://cnet.co/1nU7VfkFacebook keeps a second inbox for messages from outside of your social network. I did a CTRL + SHIFT + R and it did work for the main messages folder.. the archived , spam messages did not work as well, I did clear the cached files and images, cookies from past one day but still did not work. Please consider making a contribution to wikiHow today. Both companies are failing their customers in this situation that has gone on for at least a month now. I’ve been having the same problems with just firefox. I was frustrated for 2 days and wasn’t even able to sleep! Ok, well I guess that has something to do directly with your Facebook account. The best help I can give to Internet Explorer users is to give them one good piece of advice… Do not use it. But I was able to find the clear browsing data button under settings, so I followed your instructions 4-7, but I still can’t read my message. 2,081 people follow this. Thanks for the fix!! Good luck! Very frustrating :/. If you still have any problems with opening your Facebook messages, write in the comments below, and we’ll figure them out in no time. Tried deleting cache, cookies, etc…still does not work. Another way you can fix the problem that you can’t send messages on Facebook is by changing the web browser that you are using. Finally, click the “Clear Now” button. i have a tablet and on its keytype m not having shift, alt etc keys so how can i remove cookies from it, Still didn’t got fixed. If you aren't logged in, enter your email address (or phone number) and password in the top-right side of the page. I have deleted the caches and cookies as well as redownloaded Chrome. If you are really frustrated and you don’t have … No problems whatsoever. The Firefox error console shows it’s encountering a security issue loading a bit of JavaScript… certainly the bit that renders messages: Error: uncaught exception: [Exception... "Security error" code: "1000" nsresult: "0x805303e8 (NS_ERROR_DOM_SECURITY_ERR)" location: "http://static.ak.fbcdn.net/rsrc.php/v2/yp/r/By-d_sQ7aUH.js Line: 55"]. After you are logged in, use this url and FB messages will work….like a mobile device. Other quick method is to hold down shift key while clicking on refresh button in any of the browser. thank you for the current informetion but i sent a messege to my new friend then no previous message so sorryb for this trouble. it works..now i can open my facebook messages & my chatbox thanks for reminding..^__^. I clicked on the chat box and I was amazed to see that I could now see who was on line. tnx you so much now my google chrome is working well…. I tried clearing the cache and deleting the cookies but it didn’t work. Yeah, Google Chrome evolves very often through updates, so in the latest version they changed it to “Settings”. Havent had this problem until today I had to disable Ad-Block! :( ????????? You would think Mozilla actually cares enough to fix the problem with Facebook. I unblocked the chrome addon pop up blocker and its working…. This facebook message thing is killing me……. I suspect that the browser.cache lines did actually do the trick, i was stressing for 2 days because my Facebook wasn’t working and then boom, i followed the steps and its working perfectly now! I was stuck with this “loading” message for hours. xD Thank you so much for posting this. well, this really works. For those who couldn’t make it work using the instructions in the post above, they might want to try this one too. ... since 2020.12.11, whenever I tried to open my FB-inbox – a pink note said, that, the page is currently unavailable. Have the same problem, but none of mentioned methods helped… Please help if you can. It works on my tablet and I haven’t changed a thing. Thanks so much; it really worked immediately like you promised. The loading bar is moving constantly, but the messages never load and open. My Facebook Comment button is not working …Comment its stuck so I can’t even click “Comment” anymore. Tried clearing cookies and the cache didn’t work. This article was co-authored by our trained team of editors and researchers who validated it for accuracy and comprehensiveness. This will completly reload the page overwriting all cookies and cached files. Thanks for providing that additional step. im really stressing here, Thank you so much. If you want to hack someones facebook account or view someone else’s facebook messages then you try to use some keylogger apps, as they track the keystrokes to intercept passwords typed in through the keyboard. Page Transparency See More. Seems like a nice quick fix to this problem. I cleaned up the cookies and such on my computer, even did some windows updates in case and it’s still not working. This maybe won’t work for everybody, but it’s the first thing you need try, since it’s easy to do and cross off the list of potential problems. Here are the necessary steps you need to take, depending on the internet browser you currently use: 1. Hmm… did you get your fixed as well! Thanks. This somehow especially happens when you’re in a hurry and really need to read that message right now. See more ideas about facebook inbox messages, facebook inbox, messages. Anyway, I do hope this works for you all as I know only too well how frustrating it is! I can’t get messages on my Facebook accounts. Your solution work great, Go into Firefox Tools->Options Privacy tab, and on the Cookies Exceptions settings dialog, make Allow exceptions for: Your support helps wikiHow to create more in-depth illustrated articles and videos and to share our trusted brand of instructional content with millions of people all over the world. You click on the link. Thank you so much!! Use this form to “let Facebook know” of the problem, and your messages and ability to send messages will be immediately restored. Level up your tech skills and stay ahead of the curve. About See All. my Facebook messages are open and i am finally happy. After I turned mine off, it started working again. Really you are a brilliant.. God bless you. It IS a secret account status that is completely automated: Thank you for your patience, we have been running a little behind schedule, but are catching up! So if the other steps described here don’t work, try quitting Firefox, deleting prefs.js from your profile folder, and restarting. Well done Abhishek, you’ve just written a comment that covers my whole post. Assign Facebook Messages to Your Team Members. There’s no need for the rest of them. https://www.facebook.com/help/contact/454201664609180, Hi, Today morning the messages wont load on Facebook.. Not on Chrome, IE and on my Windows 8 Phone.. https://support.mozilla.org/en-US/questions/928524, Hi I have an iPhone 4Gs and I have followed ur instructions, I went into the settings> safari > clear cookies and data I click on that then log back into Facebook and my inbox messages still don’t show up it still says unable to connect. Now when you try to access Facebook, you will see that (if you’ve been logged in) you’re now logged out, and need to enter your email and password again. I cant find options on my toolbar wrench thing XD. Oh, and if you were expecting instructions for Internet Explorer too… Please… Do yourself a favor, and download and install Google Chrome or Firefox, and your life will be much easier. As far as I can tell, there are no adblockers (although it is an office computer). I tryied clear cookies,refresh page,sending few messages for help to Fb support but they don’t answer to anyone anything,just thank u !? Facebook is showing information to help you better understand the purpose of a Page. Looking forward to your tips. Hang out anytime, anywhere - Messenger makes it easy and fun to stay close to your favorite people. The handover protocol can be used to pass thread control from the Primary Receiver app to your Page inbox. We use cookies to make wikiHow great. Do you have any suggestions? From the drop-down menu, choose “the past week“. DEAR LORD, YOU ARE A LIFE SAVER! Wow! 3. Review your inbox. It’s been this way all week. What does spam messages mean on Facebook? Because, after a couple of hours or so, it would start working again… But then I started seeing so many other people complaining on the same problem. I’m not able to open my messages box and also can’t read the messages of others too, THIS WORKED FIRST TRY! Even if you try to refresh the page, and try to access your Facebook inbox again, … Hey guys– if you have AdBlock on Google Chrome then try turning it off for Facebook. Here's how to find it. #2: Respond to Instagram Comments in the Facebook Inbox Strangely enough, the messages still didn’t load after following the steps, but did so ok with my mobile. If you aren't logged into Facebook messenger, enter your phone number and password to continue. Any suggestions? **INBOX MESSAGES ** Good morning, I have set aside a few hours this afternoon to update all our messages and quotes. The “Clear Recent History” menu should now pop up (as below). I am not busting my butt to try to get my message, will just have sender email it to me. I have Firefox set so that I must approve cookies every time. THANK YOU THANK YOU THANK YOU, Thank you so so much! wikiHow's. Across the board, my account cannot access or send messages. exchange for a link back to mine. Haven’t tried the prefs.js fix. Now I have to try to remember all of my doggone passwords b/c I erased my cookies…Thanks a lot. Can not access on ipad or iphone either. A new tab will open. There is a secret or hidden folder on Facebook Messenger including messages that you probably did not know existed. Forgot account? Log In. If you have specific instructions on how to clear your Firefox profile, I would appreciate it. That was it, I cleared cache and cookies before, but the problem still showed up. Any help is much appreciated! In most cases, some Facebook users are looking to find their hidden Facebook inbox and view their lost messages. Tap Home. I need FB for some business transactions and messaging and chat are 2 of the most important to me.. For me, I can get into all of my messages except one. This article was co-authored by our trained team of editors and researchers who validated it for accuracy and comprehensiveness. *relieved with a big smile. why couldn’t upload Facebook messenger in my mobile,please resolve it? 5. Signing into another account DOES, but that doesn’t help you when you need the messages on your main account. Now you should be able to see “Clear browsing data” button. Facebook’s Inbox is organized a bit differently from traditional e-mail Inboxes. This wikiHow teaches you how to open and view your Facebook messages inbox. Try contacting Facebook support, and see if they can get it fixed. Even if you try to refresh the page, and try to access your Facebook inbox again, you see this irritating loading animation – again: At first, I thought this only happened to me, and I discarded it as some kind of problem with my crappy internet connection. You can read more about Facebook handover protocol. it tells me an error occured and try again in a few minutes. I think my girlfriend put a code or lock,block on it. How about Internet Explorer? Thanks! Was thinking to resort to firefox before this but you solved my problem thank youu ^^, Mine’s won’t work either. 4. Open Facebook Messenger. The new Inbox layout on mobile separates messages into four tabs depending on the source. your site. How do I self fix this technical snag? God bless you thank u thank u thank u sO much, great, clear explanation for us not pc proficient. I HAVE FIXED IT!!! Spam messages are messages sent to you by a non-friend Facebook user. Just a note: Chrome changed ‘Options’ to ‘Settings’ a few weeks back. fbcdn.net Instead, you need to delete messages one conversation at a time. See more of Inbox Message on Facebook. It’s not about the cache or a virus the ONLY fix for me was to allow Facebook to show me third party ads. Another user suggested using m.facebook.com/messages as a temporary workaround. Log into Facebook to start sharing and connecting with your friends, family, and people you know. “My Facebook Messages Won’t Load”, “I can’t access my messages on Facebook”, “Can’t access private messages or chat on Facebook”, and so on…. Thanks for the advice, but it unfortunately didn’t work for me, either. Jan 3, 2021 - Explore Angie Villegas's board "Facebook inbox messages" on Pinterest. I’m on Firefox. (To my frustration, no problems in Internet Explorer either… ). Thank you so much sir.. you saved my day.. my FB day!!!! 4. You have some really great articles and I believe I You'll have to click on the message symbol in the right corner of the blue bar at the top. I have an identical problem and unfortunately none of the above has solved it. Any help is greatly appreciated .. Every dollar contributed enables us to keep providing high-quality how-to help to people like you. 7. Connect with friends, family and other people you know. Please consider making a contribution to wikiHow today. I assume the “m dot” means mobile. Any advice? By using our site, you agree to our. and Click the message icon or click on a person's same to get an option to send a message. Go ahead and try to use a different one such as Mozilla Firefox, Safari, or Internet Explorer. You would think Facebook would see the value of fixing their own system to work with the three major browsers in the world. Click on it and a popup menu will show up (as in the image below). really it worked……thanx thanx and thanx……awesome……. Please subscribe to support me on it. Now I can get in FB message again. Internet Explorer only gives you headaches anyway. yiippeeeeeeeeeeeeee… thank you so much @dennis and @abhishek for the solution..it worked!! I’m with you, on that. Your Page Inbox is a great tool to help you manage these interactions with your customers. i tried to get facebook to help but no luck. I finally got mine fixed. Doing so will open your Facebook Messenger to the last tab you had open. Got it… And it works like charm! More research found this work around until FB can figure out what they did a few days ago. I am using google chrome to get around it, but I could view my messages on my husband’s computer using internet explorer, so I’m a little confused. Include your email address to get a message when this question is answered. I opened an app, in my case I input ‘fortune cookie’ into the search and when it came up I was going through the usual accept page when I suddenly realised that my ‘chat’ box’ had miraculously appeared. This is on the account. Dear, Dekker and other users, as i mentioned earlier, first of all you should install special tracker. 3. How to delete all your Facebook messages. The wikiHow Tech Team also followed the article's instructions and verified that they work. As long as you add clients or contacts as Facebook Friends, you should see their notifications and any notes they send you in your email. Did you get yours fixed? I tried the facebook troubleshooting it was waste of effort, hell with this bug. Thanks. It starts loading. Thanks bro.. I don’t know why it worked but it did!! My messages aren’t loading on either Chrome or Explorer (I tried it jsut to check). 12,587 talking about this. I followed the steps here (to no avail) and contacted FB support 2 days ago. And no, I won’t tell you to just use one of the other internet browsers to access Facebook. I haven’t had a problem with messages yet, but I’ll bookmark this for a quick fix. a lot. After you login to your account, everything should work in amazingly perfect way! I was so frustrated with this problem on Chrome. I just started having this problem a few days ago. x, Thank you. Best wishes. All tip submissions are carefully reviewed before being published. It’s like one by one messages and notifications are blank. A few years ago, Facebook separated messages from the main Facebook app on mobile. How can I check my messages if I can't install the messenger app? messaging problem not going aur coming either.. It works now ;D. OMG thanks a lot!! thanks!! I opened a Facebook account, how do I comment? That’s it! still cant read messages. Opening a Firefox Private Browsing window worked for me! user_pref(“browser.cache. I followed all steps given above.. help me.. google chrome.. hi my facebook msgs wouldnt appear on my laptop or my fone but once i did wat u suggested they appeared on both straight away thanks…. You will have to reset all your preferences, which turned out not to be too bad for me. If the message was deleted, then unfortunately there is no way to retrieve it. It is possible to delete all your Facebook messages, but not with a single click. It’s not a browser issue, or anything that can be fixed right on a computer, since you can’t access your Facebook messages from your phone either. pls help. I can apparently still chat to people but I can’t load any of the older messages. did you get yours fixed as well? its not working on mozilla plzzz help me…………. 1,948 people like this. For the time range to clear, you can choose “Today“. Your method of telling everything in this post is truly nice, You can also click the gear icon in the upper-left corner of this page and then click. It MUST be a FB issue. Are you familiar with such a problem happening before and how to fix it? The loading icon just rolls and rolls and the folder never opens. This video will show you how to find the Facebook inbox with hidden messages inside. Another tip: After clearing your cache,make sure that you delete any old bookmark or desktop icon that you used to use to access Facebook and make a new one. Clearly there is still something that isn’t getting cleared. I even got nightmares of my Facebook >_< I later tried on my phone, still can’t read. … facebook.com It’s not a fix, and it still sucks, but you will be able to read and reply to your messages. If you don't have the Facebook Messenger app on your mobile device, you can't check your messages inbox from within the Facebook app. Open Facebook Messenger. Facebook tech support have even posted a short instruction (My messages aren’t loading) at their Help Center, but I’ve tried it, and it didn’t solve my problem at all. How can I fix it.Can someone help me fix my problem. Use messages to strike up a conversation and get to know someone! The loading bar is moving constantly, but the messages never load and open. 1. Your tip for using m.facebook.com/messages is a nice workaround too. Hope you can help thanks. Thanks for the guide…..its fixed. and i’m surely gonna note your website for future problems..thanking you again.. thanks for you tips on how to get facebook to open. Now, the main messages folder ( inbox ) also does not show up! It all started just a few days ago when FB was acting erratically. (Don’t ask me why, it does exactly the same thing.) My friend told me tht all the pics I downloaded were appearing on her fb about 50 times and she asked me to delete them, so I did, now i can’t leave a comment or download a pic at all. For example, you are using the Google Chrome browser. 6. What was the issue? Other than that: nothing works. I’m using Safari, so how can I make this work without Google Chrome or Mozilla? i cant see my massages and notification in facebook, Couldn’t open my fb messenger, after trying out so many different suggestion I deleted fb messenger and reinstalled and now works just fine. Once I changed my settings, Firefox let me see my messages. I’ve reported the problem to FB-team. I open new FB 10 days ago but I couldn’t send or receive any message,it always apears: Could not load conversation try again. It may include bulk messages and messages with excessive links. Interestingly, this only happens on one computer. else using in pc/ laptop…then the above mention trick will work…. I can open all of my Facebook Message folders EXCEPT the Filtered folder. Please let me know if you’re looking for a article author for Then finally I decided to find solution on Google, and got yours. I’m using Safari on a MacBook. I opened prefs.js in a text editor and deleted all lines beginning with Yep, m.facebook worked. Raju prasad (chandrapura) bokaro, JHARKHAND. Otherwise, you may not see the fix. I’d love to write some material for your blog in Below is the screenshot of what you see when you try to access your Facebook messages. I am only having this problem on my computer with internet explorer. It started working , thanks very much for the solution. Using Firefox 12.0 on Windows 7. 09087461056. So, instead of options, click on Settings and the rest of the process should be the same. The prefs.js thing did it for me as well. On the checkboxes, only “Empty the cache” and “Delete cookies and other site and plug-in data” boxes shold be checked. Obviously something wrong with FB’s coding that when I they changed things it read it that I wanted most of my account blocked. So I agree: it’s something deeper. You can also open Messenger from within the Facebook app by tapping the Messenger icon in the top-right corner of the screen. Every day at wikiHow, we work hard to give you access to instructions and information that will help you live a better life, whether it's keeping you safer, healthier, or improving your well-being. If you ever want to take some of the load off, Any suggestions (sorry, I’d prefer to stick with internet explorer for now. I think I just fell lucky but try it, it may work for you too. I’m like a happy kid now!! I tried this method, but the messages still won’t load. user_pref(“app.update Through the Page Inbox, you are able to read and respond to messages that your business receives through Messenger or Instagram Direct, as well as comments on your Facebook and Instagram posts. If Messenger opens to a conversation, first tap the "Back" button in the top-left corner of the screen. Hope this clears up all the confusion out there. Hmm… i didn’t know about that one seems like a nice quick fix to this problem, well done ‘ you’ve just written a comment that covers my whole post. I first did it by creating a new profile, and copying form history files and places.sqllite from the old profile. If you aren't logged into Facebook messenger, enter your phone number and password to continue. You simply download a normal internet browser such as Firefox or Google Chrome. I cant see my messages sent from my friends pls help me…………. We've been helping billions of people around the world continue to learn, adapt, grow, and thrive for over a decade. fix did not work in FF or Chrome. Deleting cache etc., didn’t make difference regardless. I totally agree that Facebook has many, many annoying issues that affected me in the same way as you describe. To send comments and notes from Friends to your inbox, do this: Log into Facebook … Browser, internet, device, and everything I can control don’t matter. Create New Account. 2. Facebook messages are a great way to keep in touch with your friends, except for one thing. Ghost message banning, if you will. You wait… You wait some more… You try again… And it still won’t open the damn message. Facebook only notifies you of messages from your friends, and yet anyone can send you a message on Facebook. I don’t know what to do?? % of people told us that this article helped them. I had blocked two people from the chat so I simply unblocked them. I followed your advice and still facebook does not open. I can’t open messages in my Android smartphone. This is what had blocked facebook from showing my inbox messages. Thanks to all authors for creating a page that has been read 426,210 times. Thanks. Like Jeremy, two comments below yours, when I enable private browsing in Firefox, all’s well.
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